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FAQ

We're here to help

  • How can I contact customer service?
    You can reach our customer service team at [sales@goyogini.com]. We aim to respond within 24 hours.
  • How can I make a wholesale enquiry?
    For wholesale enquiries, please contact us at [sales@goyogini.com] with your business details.
  • Where are you located?
    Our online store is based in Melbourne, Australia.
  • What types of products do you offer?
    We offer a range of boho and hippie style bags including tote bags, shoulder bags, clutch bags, pencil bags, and makeup bags. We also provide yoga and meditation accessories.
  • Do you offer international shipping?
    Yes, we offer international shipping. Free shipping is available for orders over $50 to Australia and New Zealand, and over $150 to the USA.
  • What is your return policy?
    We accept returns within 30 days of purchase. Items must be unused and in original packaging. Contact customer service to initiate a return.
  • How is my personal information protected?
    We prioritize your privacy and security. All transactions on our website are encrypted, and we do not share your data with third parties except as necessary to fulfill your order. For more details, please review our Privacy Policy. Thank you for shopping with Goyogini! If you have any further questions, feel free to contact us.
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